Clear answers before the first call.
Understand Moonera's plans, process, responsibilities and limitations before deciding whether the stack fits your business.
What does “one unified stack” mean?
Moonera plans the website, security, search visibility, analytics and conversion journey as connected layers with shared priorities and reporting.
Can Moonera launch a website in seven days?
Seven days is the target for a standard, clearly scoped build after content, access and approvals are ready. Complex integrations or delayed inputs require a revised schedule.
Are there long-term lock-in contracts?
The published plans are designed around month-to-month flexibility. Any minimum term, onboarding scope or third-party commitment will be stated in the order form before payment.
Does Moonera guarantee rankings, leads or revenue?
No. Moonera improves infrastructure, discoverability, measurement and conversion readiness, but outcomes also depend on market demand, competition, offers, sales follow-up and external platforms.
Can you work with our existing domain and website?
Yes. Moonera first reviews ownership, access, content, technical health, analytics and search equity before recommending migration or improvement.
Who owns the website and content?
Ownership and licences are defined in the service order. Client-provided content remains the client's. Custom deliverables are transferred subject to payment and any identified third-party licences.
How do support requests work?
Support begins through the agreed contact channel. Urgency, response targets and included effort depend on the selected plan and service order.
How does the free audit work?
Moonera reviews the public website footprint and asks focused questions about goals, leads and risk. Access-based testing is performed only after written scope and authorisation.
Still have a specific question?
Send it directly or book the free audit to review it in the context of your current website.